Amazon Hiring Seller Support Associates. Walkin Drive 6th to 10th June 2016

Amazon Hiring Seller Support Associates. Walkin Drive 6th to 10th June 2016

Amazon job openings in Bangalore for the vacancies of seller support associates

Interested and eligible candidates can directly attend the walkin interview

Company Name :        Amazon

Qualification :        B.Sc, BCom, B.A, B.B.A, BCA, BHM, Diploma

Experience :        0 to 5 Years

Job Location :        Bangalore

Job Role   :        Seller Support Associate

Salary :        INR 2,70,000 to 4,20,000 PA

Industry    :        Internet / Ecommerce

Website :        www.urlifepath.com

Desired Candidate Profile:

High energy, solution focused with a passion for customer service. The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with sellers. Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work are critical competencies for this role. The Seller Support Associate demonstrates end to end ownership of every seller interaction and couples this with proactive problem solving to provide exceptional support to sellers.

Education, Experience and Skills

Education: 3rd level qualification Graduation

Language: English proficiency

    6 + months experience within a customer service /contact centre environment would be an advantage
    Demonstrated desire to expand skills into new areas.
    Technical (Computers & Internet) savvy is required.
    Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
    Business acumen in areas of e-commerce and retail is advantageous
    Process improvement awareness and experience
    Enthusiasm and strong self-motivation.
    Strong prioritization and time management skills, with a high degree of flexibility.
    Ability to embrace constant change with flexibility and good grace.
    Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
    Demonstrates effective communication, composure, and professional attitude
    Exemplary performance record, particularly with regard to quality & productivity

Summary of Responsibilities:

    Demonstrates effective, clear and professional written and oral communication.
    Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers     issues.

    Maintains a positive and professional demeanor always portraying the company in a positive light and effectively         managing sensitive issues.

    Demonstrates excellent time-management skills and the ability to work independently while using departmental         resources, policies and procedures.

    Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
    Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
    Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate     channel including improvement suggestions.

    Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to     resolve Sellers issues and questions.

Amazon Walkin Details:
Walk-in dates : 

6th June -10th June 2016 (Monday to Friday)

Timings: 

10AM to 1PM

Venue:

Amazon Development Centre India Pvt. Ltd.

Orion Building, GF, 8th, 9th, 10th & 11th Floor

Bagmane Constellation Business Park,

K.R. Puram- Marathalli Ring Road,

Mahadevpura, Bangalore 560048

Landmark: Opposite Arena Mall

Please carry resume, passport size photograph and one Original Govt ID proof for interviews.