Technical Support Associate_ Freshers_bangalore

Written By Reddy on Monday, 6 June 2016 | 12:40

Technical Support Associate_ Freshers_bangalore




0 - 2 Years Bengaluru/Bangalore

Job Description :


Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.

Work Location   : Bangalore

Shift Required  :

Shifts will be 24x7 in nature and can vary depending on geographies supported

Eligibility Criterion :


Bachelor's Degree/ Diploma ( 15 Years + education )

Total Experience: 0-4 Years

Required :


    Bachelor's Degree
    Proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
    Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and     troubleshooting

English        : Fluent 

Venue Details  : (BANGALORE)

Interview Date : 7th, 8th, 9th, 10th & 11th June 2016

Interview Time : 11AM to 2PM

IBM India Pvt. Ltd,
D Block, Embassy Golf Links, Behind Dell, Kormangala Inner Ring Road, Bangalore

OR

IBM India Pvt. Ltd
D1 Block, Manyatha Tech Park, Nagwara, Hebbal, Bangalore

Contact Person :  Karthik / Nisha / Aswathy/ Sam


MANDATORY DOCUMENTS TO BE CARRIED BY APPLICANTS AT THE TIME OF INTERVIEW :


    Updated Resume

    Copy of this Job Posting

    Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Aadhar card) - Original

    Highest Qualification Mark Sheets - Soft copy

    Offer Letter / Relieving letter - for experienced candidates - Soft copy.

PLEASE DO NOT CARRY BAGS / BACK PACKS AS THEY ARE NOT ALLOWED INSIDE THE IBM PREMISES


Regards,

IBM India Recruitment Team

NOTE - WALKIN'S WILL NOT BE HELD ON DECLARED GOVT HOLIDAYS

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


Salary          : Not Disclosed by Recruiter

Industry        : BPO / Call Centre / ITES

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category   : Associate/Senior Associate -(Technical)

Role              : Associate/Senior Associate -(Technical)

Keyskills       : Technical Support,Customer Support,Voice,Help Desk,Inbound Calls Handling,Inbound Call SupportInbound

Website : www.urlifepath.com


Education       : UG -Any Graduate - Any Specialization
                         PG - Post Graduation Not Required
                         Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

Company Profile :


IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.

The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

To know more about business units at IBM India, click on the 'About Us' link above.


Contact Details :  


Recruiter Name  : Not Mentioned

Contact Company : IBM India Pvt Limited

Telephone       : 080417774001

Reference Id    : 40709BR

Website         : https://krb-sjobs.brassring.com/TGWebHost/home.aspx?                                                                         partnerid=26059&siteid=



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