Manager Catalog
2 - 7 Years
Hyderabad / Secunderabad
Website : www.bookofcareer.com
Job Description:
Amazon.com is looking for a smart, enthusiastic, hard-working, and creative candidate to join the
Marketplace Business Operations team. This position offers an exciting introduction to Amazon and a
training ground for future success.
The Project Lead is project owner and is responsible for ensuring that SLAs, Metrics and Goals are
achieved for the project. He/she partners with business and technology stakeholders to understand
project requirements, prioritizes deliverables, tracks progress, manages team performance and
publishes weekly updates to stakeholders.
On-boards and establishes new processes and drives adoption in the team
Maintains service levels defined for the project and ensures consistent quality of delivery.
Relentlessly works to research, identify, evaluate, rationalize and propose quality improvement
opportunities to improve the customer experience.
Prepares and publishes weekly status reports to stakeholders.
Prioritizes deliverables for the project team.
Coordinates with the stakeholders and multiple teams spread across multiple locations to ensure that
consistent quality and productivity is achieved for all locations.
Identify and implement productivity improvement opportunities for the team.
Continually raises the bar on quality
Basic Qualifications:
Bachelor degree (preferably in Computer Science or Business) 3 years of relevant working
experience
Advanced computer literacy in Microsoft Office applications, especially MS Excel with ability to
create and use macros
Excellent analytical, problem solving and logical reasoning skills
Passion for innovation, automation and operational excellence
Excellent communication skills in written and oral English with the ability to face external and
internal partners in a professional and mature manner.
Interest in e-Commerce/Online business.
Desire to work in a fast-paced, challenging environment and passion for delivering great customer
experience is required.
Attention to detail and high capability to work on different projects in parallel
Preferred Qualifications:
MBA
Experience in handling operations teams and establishing new processes
Experience in e-commerce/internet industry and conversant with internet and e-commerce
technologies
Ability to work with IT systems, understand and work with XML feeds, SQL/DW
Ability to write macros in MS Excel aimed at improving process efficiencies
Salary : Not Disclosed by Recruiter
Industry : IT-Software / Software Services
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category : Assistant Manager/Manager-(NonTechnical)
Role : Assistant Manager/Manager-(NonTechnical)
Keyskills:
ExcelProject LeadingOperational ExcellenceBusiness OperationsCustomer ExperienceQuality
ImprovementOperations Team Handlingpeople managementteam leadteam managerProcess Re
Engineering
Desired Profile:
Education:UG -Any Graduate - Any Specialization
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Company Profile
Amazon.com strives to be Earth's most customer-centric company where people can find and
discover virtually anything they want to buy online. By giving customers more of what they want -
low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-
class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to
development platform is driven by the spirit of innovation that is part of the company's DNA. The
world's brightest technology minds come to Amazon.com to research and develop technology that
improves the lives of shoppers and sellers around the world.
Contact Details;
Contact Company:Amazon Development Centre (India) Pvt Ltd
Website:http://careers.amazon.in/
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