walkin for Executive / Sr. Executive - Customer Service on 27 may at noida
Info Edge India Ltd.
Skills : Customer Service Customer Complaints customer support Inbound Upselling customer care inbound
Experience Required : 0 - 3 Year(s)
Job Location : Noida
Job Description :
The role is evidently focused towards resolving customer complaints & queries.
Key Responsibility Areas:
-- Handling inbound calls & emails from customers
-- Handling complaints and providing appropriate solutions and alternatives in a timely fashion
-- Understand and manage personal performance (includes Productivity, Quality, On time login, SLA for Complaints) on daily basis
-- Demonstrate a thorough understanding of our clients products and services and the objectives of specific campaign.
-- Open for doing outbound calls and doing upselling of Naukri Fastforward products
Walkin Date : 05/27/2016
Walkin Time : 10:00 a.m - 03:00 p.m
Walkin Venue :
D13, sector 2, Noida
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