walkin for Executive - TVL Email Process form 14 to 22 jul at mumbai

walkin for Executive - TVL Email Process form 14 to 22 jul at mumbai

Capita India Pvt. Ltd

Skills : Customer Service email process back office back office executive non voice computer operator

Experience Required : 0 - 2 Year(s)

Job Location : Mumbai

Website               :       www.bookofcareer.com

Job Description : 

Verify client data and input it accurately into the system within agreed parameters in order to maintain customer service and quality standards by following client procedures and processes;

Perform search on the internet to verify/update customers personal details;

Understand the issue, provide clarification to the customers and process each case as per the customer requirements and set guidelines;

Issue letters/cheques depending upon customers case;

Escalate any issue to the Team Manager on time;

Maintain accurate records and management reports as per process specifications;

Participate in team engagement activities

Assist and mentor colleagues by sharing experience where appropriate, in meeting SLAs.

Is task oriented, carrying out activities clearly defined within a job/role description. Is responsible for their individual performance targets and contribution to team performance targets, ensuring they are doing the right thing for the customer.

Below is the address for interview :

Godrej & Boyce, Gate No 2, Plant No. 6, LBS Marg, Opp Vikhroli Bus Depot, Vikhroli (W), 

Mumbai 400 079.

Walkin Date : 07/14/2016 - 07/22/2016

Walkin Time : 11:00 a.m - 04:00 p.m

Walkin Venue : 

Godrej & Boyce, Gate No 2, Plant No. 6, LBS Marg, Opp Vikhroli Bus Depot, Vikhroli (W), 

Mumbai 400 079.