walkin for Voice and Accent Trainer on 8 jul at gurgaon
IBM India
Skills : AccentVoiceTrainingV&Avoice and accentsoft skill trainervoice coachlearning and developmentL&D
Experience Required : 0 - 4 Year(s)
Job Location : Gurgaon
Job Description :
Auditing calls and sharing feedback to improve customer experience
Sessions to help front line agents become better with language and soft skills
Attending client calls
Attending reviews to share weekly results and achievements
Understanding the training needs for your accounts and coming up with appropriate action plans
How well help you grow:
We help you experience true hands on training helping you become a better trainer, coach and mentor. With the myriad opportunities available with IBM this will just be the start. You will play many interesting and challenging roles thereby becoming a more rounded professional and individual.
IBM has always been focused on employee development and the training team is no different. If you have the zeal to do well, we will give you all the tools you need.
Required Technical and Professional Expertise: -
Excellent Presentation Skills. Well versed with PPT and MS Office in general
Excellent native English speaking skills.
Comprehensive knowledge of written English communication standards.
Should be a team player, should be comfortable working in shifts, should be able to handle pressure situations and willingness to learn.
Walkin Date : 07/08/2016
Walkin Time : 09:00 a.m
Walkin Venue :
IBM India, 11th Floor, Tower B, Unitech Cyber Park, Sector 39, Gurgaon
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