HP Job Openings for Support Analyst freshers in Bangalore - Apply Online

HP Recruitment in Bangalore for freshers as Support Analyst position

Any graduate Freshers are eligible to apply for this position

You can crack the interview check HP Placement Papers

Interested and eligible candidates can apply online through the below provided link

HP Job Openings for Support Analyst freshers :

Company Name   : HP

Qualification   : Any Graduate

Experience   : 0 - 2 years

Job Location   : Bangalore

Job Role   : Support Analyst

Industry Type   : IT-Software

Salary   : Not Mentioned

Website   : Www.wizdomjobs.com

About The Company :

Hewlett Packard Company provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law

Job Description :

Participates as a member of an Information Technology (IT) technical team

Performs basic analysis of functional or service requirements

Implements end-user or enterprise infrastructure or services as prepared by more senior engineers

Provides end user and routine or basic support of enterprise platforms and services

Monitors the environment and resolves issues utilizing available knowledge reference documentation

Monitors production schedules and ensures production jobs complete successfully without issues

Ensures complete and timely hand-off of incidents to other support teams as appropriate

Assists with enterprise-wide system maintenance and change implementation

Performs work assigned by others

Accountable for own work

Education and Experience Required :

Bachelor’s degree in Management Information Systems / Computer Science or equivalent experience and a minimum of 0-2 years of related experience

May include individuals degreed in an unrelated field

Knowledge and Skills :

Good verbal and written communications skills

Understanding and working knowledge of infrastructure environments (e.g. operating system, security, network, voice, end user and server related applications)

Understanding and working knowledge of business Information Technology (IT) applications (e.g. supply chain, customer relationship mgmt, Human Resources (HR), finance). Knowledge of the Information Technology Infrastructure Library (ITIL) reference model

Good initiative, problem solving, priority setting, and collaboration skills. Basic organizational and analytical skills

Good customer and teamwork skills. Basic Microsoft Office Suite knowledge

Experience with monitoring and reacting to system events and end user / business requests is a plus

HP Selection Process :

Aptitude Test

Technical Interview

HR Interview

Document Required (Original and Photocopies) :

SSC Marksheet

HSC/Diploma Marksheet

Graduation & Post Graduation all years’ mark sheets

Photo ID proof (Pan Card/ Passport / Driving License / College ID)

2 photographs

Resume

Job Life