General Manager - India Strategic Accounts

General Manager - India Strategic Accounts

Job Description:

Responsible for managing all aspects of assigned client portfolio of client accounts

Driving & executing service &continuity as per the SLAs

Ensuring client retention & account profitability

Increasing revenues by means of Up-Selling and Cross-Selling

Decrease days of outstanding Accounts Receivable & drive and execute contractual commitments

Develop business plan, implement key deliverables & measure results

Ensuring timely settlement of customer P&Ls

Decrease days of outstanding Accounts Receivable

Develop business plan, implement key deliverables & measure results

Work with Director-Client Management and team to create the strategic business plans for assigned 

accounts

Responsible for the co-ordination of all central communication across the team between both BCD 

Travel and client

Work closely with BCD Travel India offices / network partners in cities servicing the client to ensure 

smooth transition and good service across the offices in India

Oversee the implementation of new business

Establish and maintain relationships with key decision makers at all levels within the clients 

hierarchy

Negotiate client contract terms and manage all contractual terms

Working with Supplier Relations, evaluate success of client preferred supplier programs, assess and 

recommend areas for improvement

Create and execute surveys and present survey results to support program requirements, plan for 

global traveller satisfaction survey

The role is not limited to limited to client retention, contract negotiation, implementation and 

business consolidation, sales of products and services, financials (budgets, billing, payment and 

profitability), business planning and reviews, establishing relationships with key decision makers, 

staff development and business continuance

Desired Profile:

Experience             :               7 - 12 Years

Industry Type        :               Travel / Hotels / Restaurants / Airlines / Railways

Role                       :                General Manager

Functional Area     :               Travel, Tours, Ticketing, Airlines

Website                  :               www.bookofcareer.com

Education:          

UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required

Doctorate - Doctorate Not Required

Compensation: 8,00,000 - 12,00,000 P.A

Location               Mumbai

Keywords            Sales Accounting Upselling Client Retention Cross Selling Finance New Business 

General Management Business Planning Staff Development

Contact                BCD Travel India Pvt Ltd