Walkin @ HDFC Life for Senior Associate - Branch Operation

Walkin @ HDFC Life for Senior Associate - Branch Operation

HDFC Std life

1 - 6 yrs

Delhi

Website               :               www.bookofcareer.com

Walkin Interview
 12th May  11 AM

Salary :  1,00,000 - 2,50,000 P.A 

Openings: 2

Job Description:

Here is your chance to work with the country's best private life insurer.

 Walkin @ HDFC Life for a great career opportunity

We are hiring for Senior Associate - Customer Relation

Job Description :-

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, Lead Generation. To create customer delight at every interaction.

Customer Relationship and Services:-

Interacting with external customers and internal customers and addressing their queries, requests and complaints.

Committed TATs are met consistently.

Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-

Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check.

Follow-ups with HUB for case setup and FR generation.

Policy Servicing:-

 Refunds processing and dispatch

Undelivered policy documents tracking and management.

Maintenance of all files and registers.

Trainings:-

 Conducting and Facilitating training for FC's and SDM's in the respective branches.

Documentation:-

 Maintenance and updating of all kinds of Reports like MINT, PEPPER WONDERS, Files and Registers, Updation of Customer's information

 REQUIRED CANDIDATE PROFILE:-

 Qualification: Graduate in any stream

Experience: Experience into Operations & Good communication Skills (Insurance Preferable)

Interested candidates can walk-in as per the following details:

Date of Interview :- 12-May-2016 (Thursday) 

Timing: 11.00am to 2.00pm

Contact Person: Bhavna Kapoor

 Venue:

            HDFC life,

           1st Floor ,5R/1 B.K. Chowk

          NIT Faridabad 121001.

Salary :- 1,00,000p.a. to 2,50,000 p.a.

Kindly carry any photo ID Proof and your updated resume.

 This is Mass Mailing Activity, Kindly ignore If not Suitable to your profile.

 Thanks and Regards,

Jigisha Purohit

Talent Acquisition Team

Salary                  :               INR 1,00,000 - 2,50,000 P.A

Industry               :               Insurance

Functional Area  :               ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category    :               Back Office/Web/Transaction Processing

Role                   :               Associate/Senior Associate -(NonTechnical)

Keyskills:

Policy Servicing Policy Issuance Operations Customer Service New Business Customer Relationship

Desired Candidate Profile:

Education-

UG: Any Graduate - Any Specialization

PG:Any Postgraduate - Any Specialization, Post Graduation Not Required

Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

Please refer to the Job description above

Company Profile:

HDFC Std life

HDFC Standard Life Insurance Company Ltd. is one of India's leading private life insurance companies, which offers a range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC Ltd.), India's leading housing finance institution and The Standard Life Insurance Company, a leading provider of financial services from the United Kingdom. Both the promoters are well known for their ethical dealings and financial strength and are thus committed to being a long-term player in the life insurance industry.

Recruiter Name:Jigisha Purohit

Contact Company:HDFC Std life

Address:

12th Floor, Lodha Excellus,Apollo Mill Compund, N.M.Joshi MargMahalakshmiMUMBAI,Maharashtra,India 400020

Telephone:91-22-67516985

Walkin Interview

 12th May  11 AM